Privacy Policy

Privacy Policy

This privacy policy sets out how we collect, use, and protect any information you provide us when using this website.

We are committed to protecting your privacy. Should we ask you to provide any identifying information when using this website, we will ensure that it is used only in accordance with this privacy statement.

We may update this policy from time to time. Any changes will be reflected in this statement, so we recommend you check this page periodically to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name and job title
  • Contact and delivery information
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with exceptional service. Your information may be used for the following purposes:

  • Internal record keeping
  • Shipping of your goods
  • Improving our products and services
  • Necessary accounting and legal procedures
  • Notifying you about new products, special offers, or other information which may be of interest using the email address which you have provided


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have installed suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

We may share your information with engaged third parties, including but not limited to our courier services and accounting and legal teams, as needed for those parties to perform services on our behalf. We will not share your information with any unessential parties, nor sell or lease your personal information to third parties unless we have your express permission or are required by law to do so.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic. Cookies allow web applications to tailor their operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. They do not collect personal, identifying information. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We use traffic log cookies to identify which pages are visited most often, and subsequently improve our website by tailoring it to customer preferences and needs. We use this data for statistical analysis only, and then it is removed from the system. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, you should be aware that once you leave our site we will not be able to control how your information is collected or used. We recommend that you read the privacy statement of any external site you visit, as we will no longer be responsible for the protection and privacy of any information you provide whilst visiting such sites.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you do not wish to receive promotional messages via email from us, you can unsubscribe at any time using a link at the bottom of the email
  • If you have previously agreed to us storing and using your personal information and have changed your mind, you can write to or email our Accounts team at any time. Please visit the Contact page for details.

If you believe that any of your information has been recorded incorrectly, or is incomplete, please write to or email our Accounts team as soon as possible. We will promptly correct any information found to be incorrect.

If you would like to review the information we have stored about your or your business, or if you have any questions about your privacy and information, please send a request to